You and Cara - Standards
Our ongoing commitment to the wellbeing, rights, safety and dignity of the people that we work alongside.
Cara is committed to your rights as an individual
At Cara, we are proudly person-centred. That means we focus on you, your hopes and dreams, and how you can achieve them. You and everyone we support will be treated with care, dignity, respect and safety.
Cara is committed to the values and principles that underpin the National Disability Insurance Scheme (NDIS). This means we support your right to:
- Freedom of expression, self-determination and decision-making
- Have your culture, diversity, values and beliefs respected
- Privacy and supports that respect and protect your dignity
- Make informed choices, exercise control and maximise your independence, and
- Be safe – Cara actively works to prevent violence, abuse, neglect, exploitation or discrimination.
Cara is accredited to provide support and work with children and adults with disability
Cara is privileged to support children and adults with disability.
Cara is a registered NDIS Provider. All of Cara’s services are available for funding under the NDIS and we work closely with the NDIS Quality and Safeguards Commission. The Commission is an independent agency established to improve the quality and safety of NDIS supports and services. It oversees registered NDIS providers, like Cara, to make sure that NDIS participants receive the safest and best services.
The NDIS Practice Standards and NDIS Code of Conduct help NDIS participants to be aware of what quality service provision they should expect from NDIS providers and workers. The Standards and Code of Conduct have been integrated into Cara’s Quality Management System and Cara is regularly audited by independent external quality auditors to ensure that Cara’s services meet these quality standards. The external auditors report their findings to the NDIS Quality and Safeguards Commission and this contributes to Cara’s ongoing registration.
The NDIS Quality and Safeguards Commission has more information available in a range of languages and in Easy Read format:
Cara is committed to upholding industry standards
Cara supports all children we work with to reach their full potential in a safe, nurturing and fun environment. To ensure the rights of children are upheld, Cara has endorsed the Charter of Rights for Children and Young People in Care. Cara also abides by the legislated requirements for Children’s Residential Facility Licensing as outlined in the Family and Community Services Act 1972 and in line with the Children and Young People (Safety) Act 2017. All children’s residential facilities are inspected annually by the Department for Child Protection to ensure they meet the Department’s requirements.
The Lifetime Support Scheme provides treatment, care and support for people who are seriously injured in motor vehicle accidents in South Australia. Cara is a member of the panel of providers approved to provide attendant care services for participants. This involves meeting the quality requirements of the department including periodic audits against these requirements.
Cara is committed to the National Standards for Disability Services and the human rights principles that underpin them. The Standards have also been integrated into Cara’s Quality Management System.
Click here to access an Easy English version of the Standards.
Click here to access 15 different language translations of the Standards.
Cara is committed to upholding the United Nations Convention on the Rights of Persons with Disability.
Our memberships and affiliations
We are proud of our connections, memberships and affiliations across the disability sector.
The Australian Charities and Not-for-profits Commission is the national regulator of charities in Australia. Cara is a registered charity and a trusted organisation, which is why we display the Registered Charity Tick.