The Cara Connect Team plays an important role as ‘The Connector’ between the Cara head office, our support staff, customers and decision-makers.
This knowledgeable team owns a collection of responsibilities, ranging from managing customer funding and billing, to handling service agreements and bookings. We asked the Cara Connect Team to round up some of the latest NDIS news and information for you.
Schedule of Rates: On Tuesday June 28, all of Cara’s customers received communications about changes to Cara’s Schedule of Rates in accordance with the latest National Disability Insurance Scheme’s (NDIS) NDIS Pricing Arrangements and Price Limits guide. Pricing changes were applied effective July 1.
Weekly claiming: In line with the latest NDIS price guide, Cara will be moving to a weekly claiming cycle for Supported Independent Living customers. This is a streamlined approach that provides customers with consistency and stability with management of their NDIS funds. Not all customers will be immediately eligible for weekly claiming, eligible customers received communications about this change on June 13, 2022. Cara will contact you when you become eligible to move to the weekly claiming cycle. Weekly claiming does not impact the supports that Cara provides to you – this is simply a change to the way that Cara claims supports from your plan.
Plan variations: Plan variations mean that NDIS participants and their authorised representatives are, in some circumstances, able to ask the Agency for changes to their NDIS plans without having to get a new plan. The NDIS website says that these variations will help participants access new supports quickly without having to go through a full plan reassessment. Plan variations became available from July 1. If you think that you might need a plan variation for your NDIS plan, have a chat to your Support Coordinator or Local Area Coordinator.
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