Cara and You – Privacy

Cara respects your privacy

Cara subscribes to the Australian Privacy Principles in the Privacy Act 1988, as amended 2012. This Act deals with the collection, use of, disclosure and data security of personal information.

Cara works from the principle that individuals have the right to know:

  • What personal information Cara collects about them
  • How the information is collected
  • Why it is collected
  • Where and how it is stored
  • Who has access to the information and,
  • To whom the information may be disclosed.

Where can I read more about privacy?

Cara has a nine-page Privacy Policy.

Where can I find out more about the information that you keep about me?

To access the information Cara keeps about you, please complete the Request for Access to Client Information form. This request will be submitted to Cara’s Privacy function for review. 

To contact Cara about privacy or access to personal information, please phone 08 8243 5000 or email privacy@cara.org.au with “Privacy” or “Access to Client Information” in the subject line. Please allow up to 30 days for access to information requests to be processed. Some requests may take longer where additional consent, clarification, review or redaction is required.

Feedback

To find out more about providing feedback to Cara, or making a complaint, visit the Feedback page.

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