Cara's Service Agreement and Schedule of Rates


It is a requirement of the National Disability Insurance Scheme (NDIS) that a Service Agreement between a customer and a provider is in place.

A Service Agreement is made between a customer (or a customer’s authorised representative) and Cara. An authorised representative is someone who is the legal decision maker and has been appointed Guardian or Independent Advocate. Cara use Service Agreements to ensure that the responsibilities of Cara and the expectations of the customer are clear and agreed upon.

To view or download a copy of Cara’s Service Agreement, click on the icon to the right.

Image of two hands shaking and a signed document
Image of a document with a dollar sign


All costs associated with Cara supports align with the National Disability Insurance Scheme’s (NDIS) pricing review.

Please note: Some of our supports and services may incur an additional out of pocket cost that is not claimable from a customer’s NDIS plan. These costs are typically for entry fees, food and/or beverages. To view or download a copy of Cara’s Schedule of Rates, click on the icon to the left.

Want to talk with someone?

Our friendly Cara Connect team is here to answer any of your questions.

Phone 08 8347 4588 and ask for Cara Connect
Or email