Cara COVID-19 update on Wednesday, April 1

Apr 1, 2020 | News

This week, we became aware of a confirmed case of COVID-19 (Coronavirus) of a Cara staff member.

This staff member is based at Cara’s head office, and does not have any face-to-face contact with Cara customers.

Our staff member immediately self-isolated after they learned they had been in close contact with a person outside of the Cara community, who had a confirmed diagnosis of COVID-19. This is in line with Australian Government guidelines. We have been working closely with SA Health and we have implemented our own precautionary measures in our management of this situation at our head office.

Cara has had a COVID-19 response plan in place, with careful planning around every possible scenario. All of our staff have completed infection prevention training and we have an emphasis on hand hygiene, including a range of resources for staff and customers to support good hand hygiene. Cara is working to secure stocks of highly-sought-after Personal Protective Equipment (PPE) and this will be distributed if and when it is needed.

At Cara, we work alongside some of South Australia’s most vulnerable people and this is a responsibility we do not take lightly. We are focussed on protecting the health and safety of our customers and staff, and providing the best support possible in these difficult times.

We continue to follow Australian Government and State Government requirements in relation to COVID-19, and we will be regularly sharing updates on social media and on our website.

In the meantime, we are continuing to provide support to our staff member and the Cara Community wishes them all the best in their recovery.

Please note: We emailed all of our Cara customers and their nominated contacts earlier today. If you did not receive this email, please check your spam folders. You can update your latest email address (and other contact details) with our Cara Connect team by emailing

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